Facilities
Management
Diamond Facilities Management is a specialist division of the Black Diamond Group and is dedicated to providing all cleaning and support service requirements to the hotel and commercial hospitality industry. We can assist in complete or partial facilities management providing cost and time efficiencies, ease of implementation, and seamless integration.
Facilities Management
The expert team is headed up by vastly experienced and knowledgeable professionals who really understand the associated challenges of cleaning and maintenance operations in an environment where perception is reality. Our team seamlessly integrates to become part of your team.
Our services include:
Housekeeping Services
We support your organisation in by providing housekeeping teams to undertake your most exacting of requirements. Full Health and Safety and Standards Training is provided to all our team members and enables us to cover everything including public areas, front and back of house, events / conference spaces, and also guest rooms. We undertake all activities efficiently and effectively at any time of day or night to suit your requirement.
Front of House Services
Possibly the most important area to keep clean, hygienic and welcoming. We always make certain this key location is immaculate and our staff have the necessary skillset to communicate your values and ethos to visitors. We have the capability and capacity to cover all elements from cleaning to portering and concierge services, and through our parent company we can also provide all aspects of security including chauffeuring services, manned guarding and also close protection and security.
Back of House Services
While such areas may be tucked away from view of visitors and guests, nonetheless these key areas for staff are just as important to us, and receive equal attention to detail as front of house. We provide services which promote staff wellbeing whether this be an immaculate kitchen or canteen area, showers and changing rooms, or any other communal allocated areas. We are rigorous in our back of house maintenance Our teams professionally look after all areas leaving them clean and hygienic every day.
Additional Support and Maintenance Services
As part of our complete package of support and maintenance we offer highly effective, discreet, and efficient services including, but not limited to;
- Window cleaning,
- Marble and stone care,
- Carpets and upholstery cleaning,
- Leisure club (Gym, pool and spa etc.) cleaning,
- Post renovation cleaning,
- Mat servicing,
- Washroom services,
- Waste removal,
- Maintenance services and resource.
Our highly trained, qualified personnel comply with all legislations and are fully H&S certified. In all cases we can provide all equipment, cleaning materials, chemicals and uniforms, as well as full off-site contract management. For full information please visit our dedicated website diamondfm.co.uk
We’re here to help, by your side, always
If you are looking to review your current security measures, procedures and protocols, would like to discuss any coming project, or if you would simply like to know more about Black Diamond Security, our dedicated team is on hand and would be delighted to help and be of service.